Showing posts with label return on engagement. Show all posts
Showing posts with label return on engagement. Show all posts

Friday, May 24, 2013

Power of the Collective

Collective Lego
Flashmob. Lego Master Builder Creations. Group Yoga. Conferences. 

Nobody makes me smarter than my children. Last week we joined other families at Oakridge Mall in Vancouver where Lego was building an 8' Yoda out of bricks. Each participant had a picture of the small parts they had to do, and an 18" Yoda to show what their collective work would lead to - a very statuesque Yoda.  After Nick had been building for a while, I thought it was perhaps time to go, but he was not ready. I suggested he could still build Lego when we got home, but that was NOT the point. As an experience creator, I should have already known / sensed that this was not about building squares into more squares - it was about how he was contributing to the whole. This took three days of people wanting to participate in a collective win, and they succeeded on every level.

We have seen examples around the world of this - LuluLemon leading 300 people in yoga at Jack Poole Plaza in Vancouver, Chicago parks hosting a day of exercise, where each hour the activity changed and hundreds participated in each, and marvelous examples such as Diner en Blanc, where it is about being together in a collective experience that is the point. Please do share your favorite examples as well!   

How should this impact our thinking when it comes to events? I believe sometimes we get so wrapped up in the details - number of servers, access to exits, are there enough restrooms, what shade of red is the linen - that we forget the reason we are doing all of this - to create clean, safe environments for people to COLLECT, CONNECT and enjoy SHARED experiences.  If you have ever seen a video game developer conference - hundreds of people in darkened spaces seemingly working alone, heads down, focused on the task at hand - you might think this makes no sense. Until you see them all get up, stretch, head outside to the saunas, peeling off clothes as they go, rolling in the snow, and having beers together and talking about their awesome creations of the day does it begin to make sense as to why they want to be alone together to create.

Flashmobs are another great example of bringing people together in an unexpected way. If you asked most people if they would get up and dance in the middle of the day, in full daylight, in public, they would say "unlikely". But if you get these same people involved in creating the human bonding experience that is a flashmob, where a shared rhythm is found and a connection to the people and place, so in the present is made, they are up for it - and to see these is always a little bit magical.  (we LOVE planning these)

The power of being together, of collecting for idea sharing, for conversation, for the human touch that can only be found live, this is the power of the collective. As meeting professionals we can never forget why we do this, and how much joy we can share.

Friday, June 29, 2012

Event attendance - relationship or transaction?

Engaged learners at #ECV11
Reality check: event attendance is not a decision made as a simple transaction. A potential attendee does not consider attending an event the same way they consider buying a coffee, or even purchasing a product online.

The decision to attend an event is much more complex. As a potential attendee you need to consider the resources, time, money, travel distance and potential return. You will choose to attend because you see value in attending. Where does this value come from?

As event planners you know it comes back to education and networking. The primary consideration is actually emotional. It is the relationships you have the potential to build while you are there.  How do you sell attendance to your boss though? With rational clarification about the knowledge you will gain by attending, which is where we come back to "content is king" and where the participant driven knowledge model becomes a tougher sell, even if you may leave a conference with a participant driven agenda richer for the deepened relationships and deep-dive education you may achieve, it is still hard to take a blank agenda to your boss and sell your participation. The transaction is tougher to make.

How can you build relationships with your potential attendees? One excellent way pre-event is with effective social media, the kind where you begin conversations that can be continued when you meet face - to - face. Where potential attendees encourage each other to attend because they are excited to share ideas f2f, and where your sessions are stronger because there are more people willing to share ideas, knowledge and resources with each other.  Where connecting for future potential business is a natural extension of your event - the attendance is about the relationships, and people will not only return, they will give you the word of mouth marketing you cannot create without them.

What are you doing to use your meetings as leverage that enhances connections?