Friday, June 22, 2012

What Airports Need

Like many of you who take the time to read my blog (thank you) I travel by air frequently. Not Super Elite frequently, status which takes some of what I am about to write about out of the pain of flying. I am a bit spoiled as my home airport YVR (Vancouver) really strives to create a pleasant experience, but this is not always the case. This is for the rest of us, and here are some of the things I wish all airports had.  (Note this is not about the staff, or the airlines, this is just about the facilities and amenities for the regular people)
  • washrooms that are located at regular intervals
  • washrooms with stalls that you can fit you and your carry on bag in without turning yourself into a pretzel
  • washrooms that have dry counter space (hey, it is my wish list)
  • charging stations for the thousands of travelers relying on their laptops and mobile devices to stay charged through several time zones
  • or how about plugins that are marked and with lots available
  • tiny tables or cup holders in the waiting areas
  • complimentary sockettes for when you have to take your shoes off in security and haven't brought your own
  • good, even great food at street pricing
My food rant: there is no reason with hundreds, thousands and even tens of thousands of people are passing through your gates every single day that delicious, fresh food cannot be available. It is in fact an opportunity for heaps of dough to be made given that very few airlines offer food, or have limited food options. People are hungry and bored - give them options!

  • complimentary wi-fi (and thank you to the many airports that do offer this, we road warriors appreciate it)
  • kids zones - if not a full play area, a few coloring sheets like family restaurants offer would go a long way for parents and fellow travelers
  • hours of operation for vendors that match travel schedules

What else would you like to see?

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