- "I can't really see you taking on more of the creative". Obviously a change was needed for me to get to this current position of Director, Creative and Production!
- "Flying home and watching movies on the plane will be considered a day off. After all, you are relaxing." Now I don't know about anyone else in this industry, but the reason I am watching a movie on a plane is because my job, that I just spent 18 hours a day for the last week doing, was far away! This is not really the aforementioned relaxing time off.
- "That's only one extra day a week." As I faced a third year of working 2,400+ hours...
- "I can't deal with this right now". Heard in more than one instance by more than one person, but really, when will be a good time to tell you that we have a problem to solve?
- "You will never cut hair again." from the surgeon after two major TOS surgeries. I cried - then I went to school - hello Event Management!
Exploring event experience design and the positive impacts we can have when planning relevant and thoughtful meetings. Includes musings on the cool people and lessons along the way.
Tuesday, January 11, 2011
"Bossisms" - when engagement goes down
Employee engagement will always be a hot topic - if your talent is not engaged it is tough to run a successful business, of any size. I have always worked for organizations between 4 and 50 people, which means they are mobile, dynamic and have highly involved ownership. After nearly 30 years in service (hair salons followed by meeting management and event production) I have learned a few things about customer service, recruitment, retention and engagement. For fun today though, I am going to review some of the career changing comments made both by my bosses and bosses of the people I know. You can judge the impact for yourself.
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